Title: Senior Investment Operations Manager
London, GB
Job Title: Senior Investment Operations Manager
Canada Life Asset Management manages over £41.9bn in fixed income, global equities, UK property and multi-asset solutions. Our investment options are designed to support our investors and their clients in meeting their long-term objectives.
Our solutions
Each of our offerings has been built for a purpose, whether it sits at the core of a portfolio to provide long-term growth or to offer access into a specific global market. Our 40-year plus history as asset managers means we have the expertise to provide high quality multi-asset and risk-profiled solutions as well as attractive equity, fixed income, alternative funds, and real estate finance.
Our heritage
Our parent company, Great-West Lifeco, is a financially strong and stable global organisation, with total assets under administration of £1,800bn and approximately 33,250 employees worldwide, as at 31 December 2024. We also have more than 31 million customers worldwide. As the oldest Canadian life assurance company, Great-West Lifeco’s foundations trace back to 1847 – meaning we’ve been helping our customers plan for the future for more than 170 years.
Our team
Canada Life Asset Management has over 100 colleagues and includes more than 50 experienced investment professionals, with almost 20 years' average industry experience and ten years' average tenure at Canada Life Asset Management (CLAM). We are seeking an Senior Investment Operations Manager to join the Investments team within CLAM, based in the firm’s London office.
Job Summary
Lead and manage the provision of professional investment operations and administration services for CLAM clients to agreed SLAs. This will include client relationship management and reporting.
Act as operational liaison for CLAM’s 3rd party agents and suppliers and oversee service for Middle Office and related Custodian services for CLAM and its clients.
Manage a team of Investment Operations Analysts whose focus is to provide essential day-to-day operational services to support portfolio management and trade execution activities in order to meet regulatory and business requirements.
Maintain competency under the SM&CR competency regime, required to oversee operational processes, Managers of Certified Functions and to instruct Custody FX & settlement instructions
What You'll Do
• Lead, manage and develop the team responsible for delivering commercial Investment operations services to CLAM clients to agreed SLA levels. E.g. trade & settlement support and monitoring.
• Accountability for relationship management with outsourced Middle Office TPA and key operational/data suppliers. Ensure suitable oversight is performed to required Regulatory standards in respect of any material outsourcing or service delivery from material suppliers. Business accountability for the IBOR – management & monitoring, query resolution, user support and development
• Operational lead for key strategic initiatives across all CLAM business lines. Provide operations support for all investment activities including enhancements and expansion of capabilities and establishment of operational processes with external business partners.
• Responsible for relevant regulatory reporting requirements linked to investment operations services process such as transaction and trade reporting
Who You Are
• Broad experience and understanding of governance, risk and operations for asset management
• Experienced in delivery of operational service to SLAs
• Sound knowledge of the trade lifecycle for mainstream asset classes
• Knowledge of and experience of working with large third party administrators and other key market participants
Qualifications
• Good first degree in an appropriate subject (or sufficient experience)
• Appropriate professional qualifications – IAT, IMC or equivalent
Benefits of working at Canada Life
We believe in recognising and rewarding our people, so we offer a competitive salary and benefits package that’s regularly reviewed. As a Canada Life UK colleague, you’ll receive a competitive salary and comprehensive reward package including a generous pension and bonus scheme, along with, income protection, private medical insurance and life assurance. We have a fantastic number of other benefits and support services as well as regular personal and professional development.
How we work at Canada Life
Our culture is unique and incredibly important to us. We care about doing the right thing for our people, customers and community and helping others to build better futures. Our blueprint behaviours shape and influence how we work, and are central to the relationships we have with others. Every day we are encouraged to be more curious, own the outcome, face into things together and find a way forward.
We want colleagues to have rewarding careers with us so we invest in the development of our people, technology and workplaces. That’s why we offer a range of training, flexible working and opportunities to grow and develop.
Diversity and inclusion
Building an inclusive workplace with a diverse workforce where everyone can feel they belong and achieve their potential regardless of gender, ethnicity or any other characteristic is a key commitment for us. We are proud of the progress we’re making in DEI, and we continue for it to be a significant focus.
“At Canada Life we believe in the power of great people from different backgrounds, experiences and perspectives coming together to build better futures. Emerging talent is crucial to our growth and creating an environment that continues to inspire us all.” Nick Harding, Chief People Officer, Canada Life UK
We appreciate that everyone has different work and life responsibilities. We’re happy to discuss flexible working arrangements, including part time, for any of our roles should this be a requirement for you.