Risk Framework Manager


Dublin, IE London, GB Bristol, GB Douglas, IM Potters Bar, GB

Company:  Canada Life Group Services
  • Full Time Permanent position
  • Hybrid role based in our City Centre offices

What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.

We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few. 

Further details on our benefits package can be accessed here Benefits (life-careers.com)

Role Overview

With today’s heightened awareness of the need for anticipating and managing risks in an ever more dynamic and uncertain environment, boards, audit, risk and compliance committees and senior executives are striving to better understand the broadest range of their actual or potential risk exposures and the effectiveness of their governance, risk, and compliance infrastructure.  

Reporting to the Head of Technology Risk Management, Europe, this is a key role within the first line European Technology Risk and Security Team which is a new function of the Office of the CIO, Europe. This new role will lead development of and maintenance of the Technology, Risk and Control Framework, underlying processes and associated governance model. It will support the associated implementation and maintenance of first line technology risk management capabilities to meet the obligations and responsibilities set out in the parent group (Lifeco) Technology Risk Management Policy and associated policies and standards to support the European business segment.  The role will provide a consistent structure for European Technology to define, identify, assess, control, measure and report on risk. 

What you will help us achieve:

The role will involve significant senior relationship and stakeholder management across multiple lines of business in Europe and Lifeco. 

Role Accountabilities:

•    Development, implementation and ongoing maintenance of a Process, Risk and IT control framework within European Technology, ensuring clear ownership within the first line teams. Ensures alignment with key European Technology strategic objectives. 
•    Continuous improvement of the European Technology Risk Framework, identifying the need to drive adaptation in controls to meet changes in the risk profile and/or risk appetite and optimising the balance between controls and risk. 
•    Development and ongoing enhancement of European Technology risk appetite, Risk Control Statements (RCSs) and the underlying Key Risk Indicators (KRIs), Key Control Indicators (KCIs) and Key Performance Indicators (KPIs). Works with the 1LOD Technology Risk & Security Leads to ensure consistent risk appetite and metrics application across European Technology. 
•    Process mapping to capture IT Processes, design of the underlying IT internal controls and supporting metrics. 
•    Develop test plans to facilitate design adequacy and operating effectiveness testing. 
•    Drive consistent implementation and embedding of the IT Risk Framework across European Technology, working with the 1LOD Technology Risk & Security Leads, helping European Technology to use the Risk Framework to identify and understand risks and controls. 
•    Drive provision and maintenance of an accurate and reliable risk profile for European Technology, partnering with the Business segments to ensure identification of critical processes, to ensure all key risks are properly identified, assessed, monitored, controlled and reported in a timely fashion. To ensure theming can be undertaken to highlight and drive prioritisation of systemic issues both holistically and by Business segment. 
•    Support risk owners across the business units and functions to actively identify, assess and capture new key risks and risk management activities within the risk register, reflecting changes resulting from business initiatives and the external environment. 
•    Develop management information and insight mechanisms that provide senior management with assurance that risks are being managed appropriately. 
•    Build and maintain strong partnerships within European Technology. 
•    Drive a proactive risk culture across European Technology. 
•    Influence senior stakeholders to embed risk management and controls into decision making. Build credible and powerful relationships with senior stakeholders, demonstrating robust judgement, insight and thought leadership. 
•    Raise the profile of Technology Risk across European Technology 
•    Acts as a role model and supports the broader leadership activities of the OCIO Risk & Security team, developing the ‘brand’. A member of a highly engaged team recognised for its diligence, subject matter expertise and excellence in delivery.   

What you’ll need to be successful on the role:

Knowledge, Skills & Experience:

•    Ideally educated to a degree level. 
•    A strong background with 5+ years’ experience in technology risk with supporting risk qualifications. 
•    A good knowledge of the operational and regulatory complexities impacting technology organisations. 
•    Significant knowledge and a proven track record in developing risk frameworks in a Technology environment. Experience working in first line risk or second line of defense desirable. 
•    Hands on process mapping experience 
•    Previous experience in designing IT controls and underlying test plans. 
•    A proven capability in the development of reporting metrics. 
•    The ability to partner with and relationship manage senior business executives and technology leaders to connect technology risk and business goals to achieve successful outcomes, operating at Group level with Business Line dimension. 

Behavioural Competencies

Communication and Influencing
Planning and Organising
Drive for Results
Problem Solving and Decision Making

About us
Canada Life Group is the top-level European holding company for the Great-West Lifeco Group’s European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man.

European Technology sits within Canada Life Group and encompasses the technology community across all European entities, Irish Life Group, Canada Life UK, Canada Life Europe, and Central Technology Services. European Technology supports the business strategy and collaboration of technology across all European divisions.


There are multiple IT units within European Technology, each of which has its own individual set of technology platforms. Central Technology Services (CTS) provides IT infrastructure and security operations services to Europe. 

The company reserves the right to draw up a shortlist as part of the selection process.  Where Agency assistance is required the Canada Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Canada Life by Recruitment Agencies will not be accepted for this role.


Canada Life Group Services is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued.  We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.  


We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.


If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.   

CLGS supports Equal Opportunity and is regulated by the Central Bank of Ireland.