Senior Network Engineer

Role Overview

Join our dynamic team at Central Technology Services within Canada Life Group as a Network Engineer, where you'll play a pivotal role in ensuring seamless connectivity and reliability across our network infrastructure.

• As a key member of our team, you'll have the opportunity to utilize cutting-edge technologies and tools to maintain and optimize our network infrastructure. 
• Your responsibilities will include engaging with stakeholders to address their needs and concerns, providing support to end-users of varying technical backgrounds, and ensuring prompt resolution of issues to their satisfaction.
• Effective communication is essential in this role, as you'll collaborate closely with line management, change and service management, and project management teams to provide updates on progress. 
• Furthermore, you'll have the chance to work collaboratively with stakeholders to define and implement innovative solutions, troubleshoot problems during planned deployments, all while adhering to rigorous change processes. Join us in a role where your contributions directly impact critical applications and drive the success of our network infrastructure

Team Background

Step into the heart of innovation within our Central Technology Services (CTS) Networks team, reporting directly to European Technology. 

• Here, you'll take the helm in overseeing every facet of wired and wireless LAN and WAN, as well as a myriad of cutting-edge technologies including Firewalls, Load Balancers, Secure File Transfer, VPNs, and virtual networks.
• While this role doesn't involve direct reports or people management, we're seeking a seasoned technical engineer who embodies leadership qualities. Your expertise will be pivotal in guiding, advising, and training fellow team members whenever the need arises.
• Communication is key in this role. You'll be the face of our team, interfacing with stakeholders and customers alike, ensuring their needs are met with efficiency and professionalism. Moreover, we value proactive reporting to management, so your ability to provide clear and concise updates will be instrumental in our success.

More specific responsibilities will include

• Design, implement, and nurture an intricate web of routers, switches, firewalls, and virtual network components. 
• Dive deep into a realm where every line of business system and legacy treasure is safeguarded by our robust network, necessitating strict adherence to ITAM change processes.
• Gear up for exciting technical challenges as you troubleshoot network conundrums, performing root cause analyses to tackle connectivity, performance, and security hurdles head-on. Your expertise will span across a diverse landscape, from physical Cisco and Dell hardware to virtual Checkpoint firewalls, SDWAN routers, F5 load balancers, VMWARE NSXT virtual infrastructure, and the Axway secure file transport system. 
• Expect to thrive under pressure, swiftly resolving issues to minimize downtime's high business impact within our fast-paced financial enterprise.
• Elevate our defenses against cyber threats as you champion network security measures and ensure unwavering compliance with industry standards and audit requirements in our regulated financial domain.
• With your vigilant eye on network performance and capacity, anticipate and address potential bottlenecks across our complex, multi-site distributed network. Navigate seamlessly through a diverse array of technologies supporting myriad applications for multiple lines of business.
• Forge ahead as a collaborative force, working hand-in-hand with cross-functional teams to fuel project initiatives with your unparalleled technical expertise. Keep all stakeholders informed with timely updates on progress and emerging issues, ensuring seamless alignment across the board.

Day to day tasks including any of the below:

• External DNS record management / configuration / troubleshooting 
• Wired and Wireless NAC management / configuration / upgrades / troubleshooting

Troubleshooting of; 

• Certificate management 
• VCF NSX-T management 
• NSX-T IDS/IPS management
• Check Point IDS/IPS 

Management / configuration / troubleshooting of;

• NSX-T Micro segmentation 
• Azure & AWS management 

Management / configuration / upgrades / troubleshooting of; 

• VMWare AVI Load Balancer 
• Kemp Load Balancer 
• F5 Load Balancer 
• Check Point Remote VPN 
• Check Point Maestro 
• Cisco Viptela SD-WAN 
• Cisco WiFi Flex Connect - including Cisco ISE, Cisco Prime
• Dell S & Z Switch Series 
• Netscout Packet Switch 
• Lantronix 
• RSA SecureID 
• Cisco ACS 

Let your talents fuel innovation and fortify our network's backbone, propelling us to new heights of excellence in the digital frontier.

What you will need to be successful in the role

The ideal candidate will have/be:

• Ideally 7+ years network engineering experience 
• Solid experience with Networking protocols (e.g., TCP/IP, BGP, OSPF, ISIS, SFTP, SNMP)
• Experience working with network hardware (e.g., Cisco routers and switches, checkpoint firewalls, Kemp, F5 and AVI load balancers, Dell border leaf switches)
• Virtualization technologies (e.g., VMware, Kubernetes, Azure, NSXT, HCI)
• Network monitoring and management tools (e.g., SolarWinds, Wireshark, VMWare IDM Workspace One, Tufin, PRTG, Netflow, Thousandeyes, DNAC, ISE)
• Security protocols and tools (e.g., VPN, IDS/IPS, SIEM, MFA, NAC, DDoS, WAF). 
• Experience working in a highly controlled ITAM environment. 

Reminder re hours and onsite availability

• The role involves a great deal of flexibility around out of hours work as deadlines can be strict and change windows are small. 
• There is also a significant requirement for onsite availability as we have network equipment in a large number of offices which can require hands on intervention.
   

Key Competencies

• Problem Solving & Decision Making
• Drive for Results
• Communication and Influencing
• Planning and Organising
• Commercial Awareness