Data Support Specialist - Permanent - ILFS Customer Solutions
Dublin, IE
- Full Time Permanent position
- Hybrid role based in our City Centre offices
What we offer
We have embraced a hybrid working model for most of our positions, which means that you can enjoy a balanced approach of working from home for part of the week and working from the office for the remainder of the week.
We offer a comprehensive benefits package including competitive salaries and bonuses, robust Learning and Development support, excellent Defined Contribution pension and comprehensive Wellbeing initiatives and support to name but a few.
Further details on our benefits package can be accessed here Benefits (life-careers.com)
About the Role
In this role you will be responsible for developing data solutions for the numerous business partners that our team interacts with across the company. You will also have the opportunity to provide insightful analysis that will help shape strategy within the company.
Team Background
- This role sits within our Data Strategy team and reports to our Data Strategy Manager.
- This team has responsibility for delivering data solutions to our stakeholders within the company to ensure that their decisions are driven by data and ultimately lead to better business and customer outcomes.
- The team uniquely combines IT, Actuarial and Data expertise and sits within the Customer Solutions Strategy department of Irish Life.
What you will help us to achieve
- Gain an understanding of Irish Life’s administration and business systems and extract data from them to efficiently meet business needs.
- Building data models and visualisations to enable clear communication of data insights.
- Developing presentations to communicate the outcome of data analysis, both within and outside of the Data Strategy team.
- Collaborating within the team to develop a fit-for-future data structure.
- Gain an understanding of the products and business processes within the company.
- Communicate progress on work within the team and to managers and ensure work is peer reviewed and documented.
- Ensure data support for customer campaigns is to a high standard and meets campaign deadlines.
- Collaborate with stakeholders from across the business on project based work as a representative of the data team.
What you will need to be successful in the role
The ideal candidate will have:
- An IT, Data Science, Actuarial or Mathematical based 3rd level degree, or relevant business or technical experience.
- Experience in analytical and programming tools such as Power BI, Excel, SQL, Tableau, Python.
- Knowledge of the fundamentals of AI and machine learning and experience in using machine learning algorithms.
- An analytical and enquiring mind, with the ability to find a solution to complex problems.
- Good communication skills, with the ability to tell the story behind data to our clients and present on this effectively.
- An ability to plan and organise their work, communicate progress and meet project deadlines.
- Experience in data modelling and data analytics as part of a project.
- Fundamental skills and knowledge in database structures and concepts.
- The capability to work on their own initiative in a demanding environment.
- Strong interpersonal and teamwork skills.
Key Competencies
About us
Irish Life is one of Ireland’s largest financial institutions with a presence across a range of financial services markets. We are one of Ireland’s leading financial services groups with over 1.5 million customers. For over 80 years, we’ve been helping people to look after their life insurance, pension and investment needs, and more recently their health insurance.
It is a subsidiary of Great-West Lifeco and a member of the Power Financial Corporation group of companies.
We are proud of our culture of developing and supporting the growth and professional development of our people. The focus has resulted in a team of top talent with high standards, positioning us at the forefront of our industry.
The company reserves the right to draw up a shortlist as part of the selection process. Where Agency assistance is required the Irish Life Recruitment Team will engage directly with suppliers. Unsolicited CVs / profiles supplied to Irish Life by Recruitment Agencies will not be accepted for this role.
Irish Life is proud to be an Equal Opportunities employer. We have created an environment of inclusion and growth to help people achieve their potential, to ensure they can bring their whole selves to work and to feel valued. We celebrate diversity of thought and perspective and want all of our employees to feel valued, respected and supported.
We have built a culture that promotes equality and inclusion for all of our current and future employees and strive to ensure that our behaviours, processes and practices are aligned to this culture.
If you require any accommodations during the recruitment process please contact lifecareers@irishlife.ie and we will be delighted to ensure you are fully supported to be your best.
ILFS supports Equal Opportunity and is regulated by the Central Bank of Ireland.