Voluntary Risk Proposition Manager

Role Overview

Employer Solutions at Irish Life works with employers and intermediaries to create and deliver a better life for their people. We bring market leadership, impactful insight and bespoke solutions to our clients, making the provision of market leading workplace benefits as easy as possible. 

The Employer Solutions Propositions Team drives the future development of Irish Life’s pension, investment, protection, health and annuity solutions for our corporate clients.  

A key part of Employer Solutions is our voluntary risk proposition, working with intermediaries, Unions and employers to provide income protection, life assurance and serious illness benefits. 

The Voluntary Risk Proposition Manager will play a critical role in driving our propositions and managing the key responsibilities of the voluntary risk product line. They will also gain exposure to the wider family of propositions, and contribute to our strategy of bringing benefits together. 

What you will help us to achieve

•    Develop and manage relationships with key Voluntary Risk Consultants and clients.
•    Be recognised as a “go to person” by consultants and clients, and a trusted advisor who will get problems resolved and help identify solutions. 
•    Manage the design and delivery of new product offerings and solution innovation in voluntary risk.
•    Maintain strong relationships with Pricing, Underwriting, Income Protection Claims, Operations, Compliance, Sales & Marketing teams and other related sister companies (especially Customer Solutions Irish Life Health)
•    Monitor changing customer needs and demands, along with competing provider offerings and industry trends to identify opportunities and threats to our proposition.
•    Define and drive the approach Irish Life takes in managing its relationship with customers and advisors in the voluntary risk market.
•    Participate in Proposition team strategy initiatives, including contribution to joined up proposition initiatives, with exposure to other product lines.

What you will need to be successful in the role

Skills/Experience 
Protection product experience from working in a customer focused environment, with strong technical knowledge and an ability to communicate effectively.
•    Experience in group protection products with at least 3 years working in a technical or business development environment. 
•    Experience in managing complex projects with multiple stakeholders.  
•    Knowledge and experience of managing relationships with key brokers and clients.
•    Strong technical risk knowledge. 
•    An ability to identify and build strong relationships with key influencers, built up through relevant work experience. 
•    Experience in collaborating effectively with peers and colleagues. 
•    Communication skills (verbal and written) and a strong focus on delivering and exceeding client requirements and expectations.

Market Knowledge
•    An understanding of group protection, and the position of Irish Life and our competitors in that market.
•    An understanding of Irish Life’s role in the voluntary risk market, and how we work with key consultants, brokers and customers in the market. 
•    Familiarity with key providers in these markets. 
•    Understanding of key customer requirements. 
•    Understanding the role that Employer Solutions and the wider Irish Life group can play in providing appropriate solutions.

Qualifications and Experience 
•    Suitably qualified subject to MCC requirements, i.e. QFA or grandfathered in the role. 
•    Ideally qualified or working towards AIIPM, QPT or other professional designation. 
•    A minimum of 5 years’ experience in managing client and/or broker relationships.

Key Competencies